PLATINUM MAINTENANCE PLAN

Cursa Managed IT Services

Cursa IT Solutions Platinum Maintenance Plan is our Top Level Plan and includes the following management & support.

Unlimited Remote and Onsite support to existing infrastructure
Free Callouts (to locations based 100KM of Cursa’s Office, to unlimited offices)
Instant Ticket logging System (email to helpdesk@cursa.com.au)
Detailed and in-depth monitoring 24/7/365 on all devices
Extensive maintenance and management 24/7/365 on all devices
Weekly Maintenance to keep your server and workstations running optimal
Purchasing Assistance (on all technical devices and software)
Annual Technology Plans (to detail what the current situation is, beneficial upgrades and hardware replacement schedules)
Quarterly IT Reviews (to review any outstanding issues, refresh documentation)
As Built Documentation and Disaster Recovery Documentation
ISP Management (maintaining current ISP, dealing with ISP in case of problem with internet)
Web Host Support (maintaining current hosting solution, dealing with host in case of problem with internet)
3rd Party Vendor Management (for all technology devices covered in the plan)
Router Management
Antivirus Management
Firewall Management
VPN Management
Asset Lifecycle Management
Asset Reporting
Out of hours Windows Security, Feature, Service packs and all updates.
Backup Monitoring
Server Health Monitoring
Application Patching within or outside Business hours on LOB applications

PROFESSIONAL IT CONSULTANCY

Business IT Solutions for ALL Gold Coast & Brisbane Businesses

Our Professional IT Team work closely with you and your business to deliver a superior Service and ensure that ALL your IT needs are met. We are renowned for our ability to deliver affordable solutions across a wide scope of services. Contact Us today and find out what Cursa can do for you!!!

Projects, Reviews, News & More

Keep up to speed with everything from Cursa IT Solutions.

  • Galea Handyman Website Case Study

    Peter Galea approached Cursa with a focus to rebuild his website GaleaHandyman.com.au from the ground up. The previous design was a low quality build with no attempt to make it Search Engine Optimized. The logo and content in general was in need of a massive makeover. The Cursa team got to work immediately, creating a… Read More

    2 years ago

  • Searching for 5G? Next Generation 5G Technology

    Cursa is delighted to be able to bring to you, what many have dubbed, the "NBN Killer". Our Vonex partnership sees us with the latest in Next Generation 5G Technology. Sign Up Now with a 24/36 month contract and receive a FREE Nokia FastMile Modem (RRP $935.00)!!!! Contact Our Team Today & Get 5G for… Read More

    3 years ago

  • Time to upgrade your IT?

    Upgrade your IT with Cursa If you are searching for a Gold Coast & Brisbane based, business IT Solution specialist, look no further than the expert team at Cursa! Well reviewed for providing a host of services and products, individually specific to the need of our clients. Our clients vary from sole traders to large… Read More

    4 years ago

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