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PLATINUM MAINTENANCE PLAN

Cursa Managed IT Services

Cursa IT Solutions Platinum Maintenance Plan is our Top Level Plan and includes the following management & support.

Unlimited Remote and Onsite support to existing infrastructure
Free Callouts (to locations based 100KM of Cursa’s Office, to unlimited offices)
Instant Ticket logging System (email to helpdesk@cursa.com.au)
Detailed and in-depth monitoring 24/7/365 on all devices
Extensive maintenance and management 24/7/365 on all devices
Weekly Maintenance to keep your server and workstations running optimal
Purchasing Assistance (on all technical devices and software)
Annual Technology Plans (to detail what the current situation is, beneficial upgrades and hardware replacement schedules)
Quarterly IT Reviews (to review any outstanding issues, refresh documentation)
As Built Documentation and Disaster Recovery Documentation
ISP Management (maintaining current ISP, dealing with ISP in case of problem with internet)
Web Host Support (maintaining current hosting solution, dealing with host in case of problem with internet)
3rd Party Vendor Management (for all technology devices covered in the plan)
Router Management
Antivirus Management
Firewall Management
VPN Management
Asset Lifecycle Management
Asset Reporting
Out of hours Windows Security, Feature, Service packs and all updates.
Backup Monitoring
Server Health Monitoring
Application Patching within or outside Business hours on LOB applications

PROFESSIONAL IT CONSULTANCY

Business IT Solutions for ALL Gold Coast & Brisbane Businesses

Our Professional IT Team work closely with you and your business to deliver a superior Service and ensure that ALL your IT needs are met. We are renowned for our ability to deliver affordable solutions across a wide scope of services. Contact Us today and find out what Cursa can do for you!!!

Projects, Reviews, News & More

Keep up to speed with everything from Cursa IT Solutions.

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(07) 5661 9128